Information, Advice or Guidance – Level 2 – Online Course

Offering clear and accurate information, advice or guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business. There are some fundamental rules for successful information sharing and ensuring staff are aware of these is key – this is all explored on this course.

Team Leading – Level 2 – Online Course

Strong team leadership is essential for providing guidance, direction and instruction within a group and inevitably leads to more effective teamwork and more motivated employees. Being able to manage a team effectively is critical in the current job market, where employee productivity and team outcomes are closely monitored.

Customer Service – Level 2 – Online Course

To have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers don’t ever complain; but 91% of those simply leave and never come back. The main reason for customer churn is not price but bad customer service. We will explain how to handle issues in […]

Data Protection and Security – Level 2 – Online Course

Data protection compliance is an essential legal requirement for all organisations. Since the General Data Protection Regulation (GDPR) came into force in May 2018, it is more vital than ever that everyone who works with personal data understands the laws and acts in compliance, as the penalties can be severe.

Equality & Diversity – Level 2 – Online Course

Britain is a culturally-diverse nation that respects and values the differences in people. Companies are legally required to follow a set of practices to tackle discrimination and promote equality. So a good understanding of the wide-ranging legislation is essential in creating a workplace that is centred on fairness, dignity and respect.

Business Administration – Level 2 – Online Course

As well as attaining a nationally-recognised qualification upon completion, candidates will further their personal and professional development and gain relevant skills, knowledge and understanding which will be of significant benefit to their employers.

HR Support Apprenticeship – Level 3

This is for those who handle day-to-day queries and provide HR advice, work on a range of HR processes, ranging from transactional to relatively complex, from recruitment through to retirement; use HR systems to keep records; provide relevant HR information to the business; work with the business on HR changes.

Business Administrator Apprenticeship – Level 3

This is for those whose role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities. With a focus on adding value, the role of business administrator contributes to the […]

Business – Level 3

The Level 3 Foundation Diploma in Business allows you to develop a broad range of business knowledge and core skills, plus the opportunity to tailor your study so you can focus on a particular specialisation. You will undertake compulsory modules such as the business environment, marketing, and communication, which will give you a solid grounding, […]

Business – Level 2

If you are looking for a course that will prepare you for a successful career in the world of business, give you the opportunity to further your education and qualifications, or to teach you the basics of what you need to eventually start your own small business, then this is for you. The Level 2 […]