Health and safety in the workplace including equipment maintenance. Carry out stock procedures. Carry out vehicle safety inspections and routine maintenance. Make recommendations to customers based on the results of inspections, ensuring that sales recommendations are accurate and fully costed, are ethical and in the best interests of the customer at all times. Carry out replacement/repair and balancing of a range of light vehicle tyres. Carry out the replacement of components on a specific range of vehicle systems. Carry out 4-wheel Geometry operations. Use a range of specialist tools & equipment, mechanical & electrical measuring tools and diagnostic equipment to support fault identification and repair. Identify & procure correct parts to meet specific customer requirements. Access vehicle technical data to inform inspections and make judgements on wear and serviceability. Deal with and resolve low-level customer complaints. Communicate effectively with customers, suppliers and colleagues.  Use specific company IT systems within the workplace.

In the last 3 months of the apprenticeship, the apprentice must take part in an End Point Assessment, consisting of a knowledge test, practical observations and a professional review (supported by a portfolio)

The End-Point Assessment must have independence and successful completion will lead to final certification of the apprenticeship and demonstrate that the apprentice is fully competent and can work safely and confidently as an Autocare Technician.